Theodore Tsolias
Athens
Summary
Experienced Waiter with 6 years of experience in food and beverage industry bringing enthusiasm, dedication and exceptional work ethic. Highly versatile and adaptable to fast-paced, changing environments, with passion about securing new, challenging position and driven to support team members. Knowledgeable in building rapport with clients.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Restaurant waiter
D'Angelo
Mykonos
04.2023 - 10.2023
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Shared product knowledge to make targeted recommendations, upsell products and boost transaction value.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Practiced healthy and safety measures to comply with regulations.
- Helped to increase daily seating capacity by reducing customer time per table.
Assistant waiter
D'Angelo
Mykonos
05.2022 - 10.2022
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Delivered friendly and efficient food service in high-volume restaurant, serving up to 500 guests during night shift.
Assistant waiter
D'Angelo Restaurant
Mykonos
06.2021 - 10.2021
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Maximised table turnover by assisting in setting up and clearing down tables to enable prompt readiness for next service.
- Worked together with kitchen staff as team to ensure smooth operation of restaurant especially during peak periods.
- Perform consistent check-ins with patrons to ensure satisfaction and address complaints swiftly.
Assistant waiter
Restaurant Athena
Hamburg, Deutschland
07.2020 - 02.2021
- Maintained excellent level of service in busy and demanding restaurant environment.
- Practiced healthy and safety measures to comply with regulations.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Delivered friendly and efficient food service in high-volume restaurant, serving up to 300 guests during night shift.
- Served customers with water and condiments.
- Make sure utensils and glasses are washed and properly stored when night is over
- Able to clean and prepare dinning room with decorations before and after service.
Waiter
Bairaktaris
Athens, Monastiraki
09.2017 - 02.2020
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Managed restaurant opening and closing duties, from cleaning dining areas.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Delivered friendly and efficient food service in high-volume restaurant, serving up to 500 guests per night shift, during summer season.
Education
Bachelor in Humanities - History and Archaeology
National and Kapodistrian University
Athens, Attica 09.2010 - 01.2016
Graduate Diploma -
2 Public High School of Papagou
Athens, GreeceSkills
- Highly responsible and reliable
- Food and beverage knowledge
- Food safety understanding
- High-volume dining
- Efficient under pressure
- Interpersonal skills
- Table service
- Teamwork: Work efficiently with team members
- Stress tolerance: Dealing with challenging customers and in a high volume workload
Languages
English
Fluent
Greek
Native
Timeline
Restaurant waiter
D'Angelo
04.2023 - 10.2023
Assistant waiter
D'Angelo
05.2022 - 10.2022
Assistant waiter
D'Angelo Restaurant
06.2021 - 10.2021
Assistant waiter
Restaurant Athena
07.2020 - 02.2021
Waiter
Bairaktaris
09.2017 - 02.2020
Bachelor in Humanities - History and Archaeology
National and Kapodistrian University
09.2010 - 01.2016
Graduate Diploma -
2 Public High School of Papagou
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