THEONYMFI PAPADOURAKI
THEONI
THESSALONIKI
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Project Manager - Digital Marketing
TSF PLUS
Thessaloniki, Thessaloniki
05.2024 - Current
- Led multiple digital marketing projects from inception to completion, ensuring timely delivery and high-quality execution.
- Managed cross-functional teams, allocating resources effectively and ensuring project milestones were met.
- Implemented SEO-driven content strategies, boosting organic traffic by 300% and improving Authority Score by 7 points.
- Designed and launched Google Search ad campaigns, leading to a 40% increase in conversion rates.
- Utilized data analysis and competitor research to develop marketing strategies that enhanced ROI.
Back Office & Operations Coordinator
Sigma Kappa (for ZENITH Energy)
Thessaloniki, Thessaloniki
05.2023 - Current
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Achieved high levels of accuracy in data entry tasks through close attention to detail and regular quality checks.
- Conducted daily audits to ensure data integrity and streamlined internal processes.
- Optimized communication channels between internal teams and external partners, reducing operational bottlenecks.
- Manage approximately 15 income calls and 20 emails per day from partners.
- Maintained and updated CRM databases, enhancing workflow efficiency and improving accuracy.
- Provided technical and administrative support, ensuring seamless project operations.
Junior Account Manager - Marketing Projects
Minds
Thessaloniki, Thessaloniki
04.2022 - 10.2022
- Developed strong client relationships, resulting in increased trust and repeat business.
- Negotiated favorable contract terms by leveraging industry knowledge and understanding client needs.
- Served as an essential point of contact between clients and internal teams, facilitating clear communication channels that expedited project timelines.
- Assisted in project planning and execution for high-profile corporate events, including Faber Castell's multi-day event.
- Developed marketing plans and activation strategies, increasing customer engagement and retention.
- Managed and optimized Google Search Ads & Display Ads, improving campaign effectiveness.
- Created project reports and analyzed key metrics, identifying opportunities for process improvement.
- Collaborated with external partners and internal teams to ensure project deliverables were met on time and within budget.
Education
MSc in E-Business And Digital Marketing
International Hellenic University, Thessaloniki 06.2027 - 07.2027
BSc in Digital Media And Communication
University Of Western Macedonia, Kastoria 04.2001 -
Skills
- Project Management & Coordination: Workflow Optimization, Task Prioritization, Stakeholder Engagement
- Strategic Planning & Execution: Goal Setting, Milestone Tracking, KPI Analysis
- Digital Marketing & Advertising: Meta Ads, Google Search, Google Display, Google Analytics, Google Ads
- Process Improvement & Problem-Solving: Risk Mitigation, Agile & Scrum Methodologies
- SEO & Data Analytics: Keyword Research, On-Page Optimization, Performance Tracking
- Soft Skills: Leadership, Effective Communication, Decision Making, Team Collaboration, Adaptability
Certification
Digital & Social Media Marketing by Knowcrunch
Timeline
MSc in E-Business And Digital Marketing
06.2027 - 07.2027
Project Manager - Digital Marketing
TSF PLUS
05.2024 - Current
Digital & Social Media Marketing by Knowcrunch
04-2024
Back Office & Operations Coordinator
Sigma Kappa (for ZENITH Energy)
05.2023 - Current
Junior Account Manager - Marketing Projects
Minds
04.2022 - 10.2022
Digital Marketing Academy by CollegeLink
09-2021
BSc in Digital Media And Communication
04.2001 -
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