Summary
Overview
Work History
Education
Languages
Certification
Timeline
Generic

Therapontas Koukas

Mandalo Skydras

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

5
5
years of professional experience
5
5
Certifications

Work History

Front Office Receptionist

Sani Resort
04.2024 - 07.2024
  • Responsible for Arrivals and Departures of guests.
  • Providing information for activities, restaurants and amenities.
  • Receiving complaints from guests and handling them as effectively.

Front Office Officer

Sani Resort
04.2023 - 10.2023
  • Responsible for arrivals and departures of guests.
  • Transportation of guests inside the resort during their stay.

Field Technician (Internship)

HELLENIC TELECOMMUNICATIONS ORGANIZATION S.A.
02.2019 - 08.2019
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
  • Kept detailed records of field measurements and data.
  • Supported team members in addressing challenging technical issues.
  • Installation, repair and deinstallation of internet connections for costumers of the group.

Education

Bachelor of Computer Science - Computer Networking

TEI of Eastern Macedonia And Thrace
Kavala
04.2001 -

Languages

Greek
Native language
English
Advanced
C1

Certification

CCNA Routing & Switching

Timeline

Front Office Receptionist

Sani Resort
04.2024 - 07.2024

Front Office Officer

Sani Resort
04.2023 - 10.2023

Field Technician (Internship)

HELLENIC TELECOMMUNICATIONS ORGANIZATION S.A.
02.2019 - 08.2019

Bachelor of Computer Science - Computer Networking

TEI of Eastern Macedonia And Thrace
04.2001 -

CCNA Routing & Switching

IT and Cyber Security: Threat mitigation and Security Policies

Cyber Security and Cyber Crime

Network Architect (Ongoing)

Comptia Network+ (Ongoing)

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Therapontas Koukas