Organized and dependable person successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Flag Officer
Elvictor Group Crew Management LTD.
09.2015 - 11.2017
Following up emails / received by Administration / offices / Vessels/Clients/EH departments
Crew status flag docs / readiness -system encoding / crosschecking licenses that should crew members holds prior embarkation
Application submitting – Invoicing – follow up CRAs – Permanent docs -deficiencies – Crosscheck with updates regarding procedures .
Supervisor Flag -Claims Dept.
Elvictor Group Crew Management LTD.
11.2017 - 06.2021
Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handle customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitor workflow to improve employee time management and increase productivity.
Evaluate employee performance and coached and trained to improve weak areas.
Working with staff to meet established targets.
Maintain compliance with company policies, objectives, and communication goals.
Create successful work schedules for each team member to maintain deadlines and fully staff shifts.
Constant Training of Satellite offices regarding flag administration systems .
Gather, organize and input information into digital database.
Develop and update Claim matters and collaborate with attorney for serious matters .RTAs-calculation -invoicing for crew reimbursements processes .
Administrator
International Registries "The Trust Company Of The Marshall Islands"
06.2021 - 04.2022
Maintain records and update internal databases to support document management.
Ιncoming calls, took down messages, and transmitted information and documents to internal personnel.
Maintain customer communications, and tracked records through delivery of documentation .
Troubleshot concerns licenses procedures/evaluation and recommended corrective actions to resolve issues.
Entered and maintained departmental records in company database.
Complete forms and reports for admission.
Collect, arrange, and input information into database system.
Gather, organize and input information into digital database.
Finalize orders and invoicing for Clients to be arranged .
Delivery issued Marshall licenses to Agencies / Shipping companies .
Flag Officer
Epsilon Hellas Overseas LTD.
04.2022 - 02.2023
Following up emails / received by Administration / offices / Vessels/Clients/EH departments
Crew status flag docs / readiness -system encoding / crosschecking licenses that should crew members holds prior embarkation
Application submitting – Invoicing – follow up CRAs – Permanent docs -deficiencies – Crosscheck with updates regarding procedures .
Supervisor Flag Dept.
Epsilon Hellas Overseas LTD.
02.2023 - Current
Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handle customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitor workflow to improve employee time management and increase productivity.
Evaluate employee performance and coached and trained to improve weak areas.
Working with staff to meet established targets.
Maintain compliance with company policies, objectives, and communication goals.
Create successful work schedules for each team member to maintain deadlines and fully staff shifts.
Constant Training of Satellite offices regarding flag administration systems .
Education
Certificate - Chartering Training Course
National And Kapodistrian University of Athens
Remote
10.2018
Seminars - Chartering Ops. - Shipping , Road To Recovery
Xynis Education Group
Piraeus ,Greece
04.2014
Diploma - Maritime Studies
Greek National IEK
Glyfada ,Greece
06.2013
Skills
Organizational Skills
Written Communication
Teamwork and Collaboration
Dependable and Responsible
Attention to Detail
Remote Office Availability
Microsoft Office
Multitasking
Project Planning
Organization and Time Management
Languages
Greek
Native language
English
Upper intermediate
B2
German
Intermediate
B1
Spanish
Beginner
A1
Timeline
Supervisor Flag Dept.
Epsilon Hellas Overseas LTD.
02.2023 - Current
Flag Officer
Epsilon Hellas Overseas LTD.
04.2022 - 02.2023
Administrator
International Registries "The Trust Company Of The Marshall Islands"
06.2021 - 04.2022
Supervisor Flag -Claims Dept.
Elvictor Group Crew Management LTD.
11.2017 - 06.2021
Flag Officer
Elvictor Group Crew Management LTD.
09.2015 - 11.2017
Certificate - Chartering Training Course
National And Kapodistrian University of Athens
Seminars - Chartering Ops. - Shipping , Road To Recovery
Xynis Education Group
Diploma - Maritime Studies
Greek National IEK
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