Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Ulas Kaya

ΝΕΑ ΜΑΚΡΗ

Summary

Dynamic office manager with a proven track record at ΑΓΡΑΦΑ 1977, excelling in operations management and team leadership. Enhanced productivity through effective delegation and problem-solving, while maintaining confidentiality and fostering a positive work environment. Skilled in customer relations and adept at negotiating contracts for cost savings.

Overview

2
2
years of professional experience
3
3
Languages

Work History

Assistant Manager

Coffee Shop
01.2023 - 01.2025

I started off as a typical personnel worker; through the timeline of three complete years of partnership, I was promoted to assistant manager.

My daily tasks consisted of:

1) Overlooking production

2) Ensuring client satisfaction

3) Qualifying imported products from partnering companies.

Addressing daily technical and personal issues.

Office Manager

ΑΓΡΑΦΑ 1977
04.2024 - 09.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.

Education

Psychology

University of East London
London, United Kingdom.
10-2025

Skills

Operations management

Team leadership

Employee performance evaluations

Cost reduction

Problem-solving

Team motivation

Decision-making

Time management

Recruiting and interviewing

Customer service

Customer relations

Adaptability and flexibility

Interests

Personal growth

Experience

Personal Benefits

Timeline

Office Manager

ΑΓΡΑΦΑ 1977
04.2024 - 09.2024

Assistant Manager

Coffee Shop
01.2023 - 01.2025

Psychology

University of East London
Ulas Kaya