Vahagn Martirosyan
IT TECHNICIAN
Ilioupoli,Attica
Summary
Experienced IT Technician with a strong work ethic, team spirit, and adaptability under pressure. Demonstrates patience, determination, and creativity in problem-solving. Consistently maintains responsibilities and schedules while being a quick learner in new technologies.
Overview
7
7
years of professional experience
Work History
IT Support Technician-Sales
ConsultIT
06.2022 - 01.2025
Provided comprehensive technical support in a dynamic ICT environment, assisting end-users with hardware, software & network issues.
Handled problems effectively.
Managed deployment, configuration, and troubleshooting of PCs.
related peripherals.
Directed management of Active Directory objects, user accounts, and permissions.
secure and efficient access control
Technical Support
Cosmote E-Value
12.2020 - 02.2022
- Provided remote only, resolving technical issues related software, and connectivity.
- Supported internal users with daily IT challenges, including PC setup, maintenance, and software installation.
- Offered strategic guidance to resolve technical issues
Users IT Support (Internship)
OTE-Cosmote Headquarters
12.2018 - 06.2019
- Supported internal users with daily IT challenges, including Pc setup, maintenance, and software installation.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
Tournament Gaming Manager-Engineer
Bytes And Bytes
09.2017 - 10.2018
Directed gaming activities while maintaining efficient computer system functionality.
Education
General High School Diploma - undefined
General High School
Ilioupoli, AtticaComputer Technician - undefined
Vocational Training Institute of Kalamaki
Attica 10.2015 - 6 2017
Skills
Pc Deployment & Troubleshooting
Hardware installation
Software Installation
ICT Environment Support
Active Directory Administration (objects, user accounts , permissions)
Network Support
Help Desk First Level Support
E marketing Strategy Builder Sales
User support & customer service
Interests
4th DAN in Taekwondo
1st DAN in Kickboxing
Calisthenics
Mountain Hiking
Personal Information
- Date of Birth: 02/13/97
- Driving License: Car, Motorcycle
Military Service
Completed mandatory military service in the Hellenic Forces of Cyprus with the rank of Sergeant.
Timeline
IT Support Technician-Sales
ConsultIT
06.2022 - 01.2025
Technical Support
Cosmote E-Value
12.2020 - 02.2022
Users IT Support (Internship)
OTE-Cosmote Headquarters
12.2018 - 06.2019
Tournament Gaming Manager-Engineer
Bytes And Bytes
09.2017 - 10.2018
Computer Technician - undefined
Vocational Training Institute of Kalamaki
10.2015 - 6 2017
General High School Diploma - undefined
General High School