Vasia Koume
QUALITY ASSURANCE ENGINEER / BUSINESS ANALYST
Athens
Summary
QA Engineer with 4+ years of experience in software testing, currently performing both QA and Business Analysis responsibilities within Alpha Bank.
Proven ability to bridge business requirements and technical implementation by creating Epics, User Stories, and Acceptance Criteria aligned with product and design specifications.
Strong collaboration with Product Owners and development teams, managing backlog and ensuring successful delivery of features.
Actively transitioning into a Business Analyst/Product-oriented role, combining analytical thinking, product understanding, and quality assurance expertise.
Overview
7
7
years of professional experience
Work History
QUALITY ASSURANCE ENGINEER / BUSINESS ANALYST
Alpha Bank
Athens, Greece
11.2025 - Current
- Act as a QA Engineer and Business Analyst, supporting both testing and product definition activities within an agile team
- Create and maintain Epics and User Stories in Jira, including detailed descriptions and Acceptance Criteria based on business needs and Figma designs
- Collaborate closely with the Product Owner to validate requirements and ensure alignment with business goals
- Serve as a bridge between business, product, and development teams, ensuring clear and actionable requirements
- Manage and maintain the team backlog, ensuring proper prioritization and readiness for sprint planning
- Communicate with developers to clarify requirements, resolve ambiguities, and support smooth implementation
- Validate delivered features through testing to ensure they meet both functional and business expectations
- Contribute to continuous improvement of product quality by combining QA mindset with business analysis
QUALITY ASSURANCE ENGINEER
Okto Company
Athens
11.2024 - Current
- As a QA Automation Engineer at OKTO, I take ownership of the full testing lifecycle for payment and KYC features, combining functional, automation, and performance testing to ensure product quality.
- Requirement Analysis & Test Design: Translating new features into detailed test scenarios and test cases in Jira Xray.
- Automation Development: Building and maintaining Playwright (TypeScript) automated tests for both UI and API flows.
- CI/CD Integration: Executing automated pipelines via GitLab CI/CD, ensuring fast and stable software delivery.
- Performance Testing: Designing and executing load tests with k6 (JavaScript) and JMeter, monitoring results through Grafana.
- AI Initiatives: Contributing to the development of AI-powered agents using Microsoft Copilot Studio 365, enhancing internal QA workflows and productivity.
- Collaboration & Reporting: Working closely with developers and product managers, delivering structured execution and defect reports to stakeholders.
QUALITY ASSURANCE ENGINEER
Bespot Company
Athens
03.2023 - 10.2024
- Designed and executed comprehensive test plans, covering functional, regression, and performance testing.
- Identified, analyzed, and documented defects promptly, contributing to the stability and robustness of software applications.
- Collaborated closely with cross-functional teams (developers, product managers, business analysts) to align on requirements and ensure high-quality delivery.
- Actively participated in team meetings, providing valuable feedback and insights to improve product quality.
- Utilized tools such as Jira and Confluence to streamline test management and reporting processes.
- Contributed to process improvement initiatives, identifying opportunities to optimize QA and development workflows.
- Created and maintained detailed test documentation, ensuring traceability, full coverage, and clear visibility into the testing lifecycle.
QUALITY ASSURANCE ENGINEER
UnifiedPost Company
Athens
03.2019 - 11.2022
- Designed and executed comprehensive test plans, covering functional, regression, and performance testing.
- Identified and documented defects promptly, providing detailed information on parameters and replicability to facilitate rapid resolution.
- Developed clear and accessible testing protocols for use by non-technical personnel, ensuring alignment with corporate standards and regulatory guidelines.
- Collaborated with developers and project managers to understand requirements and align test plans with business objectives.
- Reported bugs and errors to development teams, ensuring effective communication and timely resolution.
Education
BACHELOR'S IN PUBLIC ADMINISTRATION -
Panteion University
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National and Kapodistrian University
12-2019
Skills
- Technical & Tools
- GitLab (CI/CD Pipelines)
- AWS
- Performance Testing: k6 (JavaScript), JMeter
- Monitoring & Visualization: Grafana
- API Testing: Postman
- Database Tools: MySQL Workbench
- 🔹 Business Analysis & Product Skills
- Requirements Analysis & Documentation
- User Story Creation & Refinement (Jira)
- Acceptance Criteria Definition (BDD-oriented)
- Backlog Management & Prioritization
- Agile / Scrum Methodology
- Stakeholder Communication & Alignment
LANGUAGES
English | Advanced
Accomplishments
- Successfully transitioned from Manual QA to Automation Engineer through self-driven learning and initiative, building automation expertise without external training.
- Designed and delivered a complete automation framework covering UI, functional, and performance tests across two environments, ensuring reliable and scalable test coverage.
- Proposed and developed an AI-powered Q&A Agent during a company hackathon, which was selected by management for implementation. Contributed to the design (icon, instructions) and rollout, with the agent now live as an internal productivity tool within the company.
Timeline
QUALITY ASSURANCE ENGINEER / BUSINESS ANALYST
Alpha Bank
11.2025 - Current
QUALITY ASSURANCE ENGINEER
Okto Company
11.2024 - Current
QUALITY ASSURANCE ENGINEER
Bespot Company
03.2023 - 10.2024
QUALITY ASSURANCE ENGINEER
UnifiedPost Company
03.2019 - 11.2022
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National and Kapodistrian University
BACHELOR'S IN PUBLIC ADMINISTRATION -
Panteion University