Vasileios Karampetsos

• Managing a portfolio of Agents, Distributors and Key Accounts in CEE Region
• Acted as a trusted advisor to senior management, providing strategic insights and recommendations to drive business growth and competitive advantage in the dynamic CEE market landscape.
• Developed comprehensive territory plans that ensured efficient allocation of resources and maximized productivity for the entire area.
• Drove cost efficiencies across various areas including staff training, inventory control and customer acquisition by continuously optimizing processes and systems.
• Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
• Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
• Exceeded targets by building, directing, and motivating high-performing sales team.
• Built lasting relationships with clients through outstanding customer service interactions.
• Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
• Collaborated with clients and distributors to create and promote new products.
• Hired, mentored and motivated sales professionals to service customer accounts and target metrics.
• Prepared sales presentations for clients showing success and credibility of products.
• Grew businesses by adopting market expansion strategy to serve different customer needs.

• Monitor effective implementation of international business development activities
• Distributors management
• Key accounts Management
• Develop individual business plans for each country
• Analyze business strategies and develop improvement plans for sales to provide appropriate growth to business
• Design plans to achieve all objectives and develop plans for new business
• Analyze business and review future prospective for sales
• Manage all customer communication and maintain effective relationship with all
• Review competitor plans and effect of products and services in management
• Prepare pricing strategies according to customer budgets and procurement methods
• Evaluate market trends and provide appropriate support to product development
• Monitored social media and online sources for industry trends
• Developed team communications and information for product development meetings

• Collaborate with internal teams to design, develop and implement digital projects
• Monitored social media and online sources for industry trends
• Worked with Marketing Director to resolve digital marketing problems, improve operations and provide exceptional customer service
• Worked closely with key accounts to understand requirements and provide exceptional advertising services
• Organized recruiting procedures to build my team of developers and creative department
• Managed escalated customer orders in timely and professional manner
• Complete Redesign of the portal www.epixeiro.gr
• Our team received the awards of "BEST BUSINESS WEBSITE OF THE YEAR 2015" for our performance from Dime Awards

• Involved and co-found a digital marketing agency for SME'S in Greece
• Managed effectively digital marketing activities with key accounts such as Diagnostic of Athens. A leading private Diagnostic Center in healthcare sector
• As a Digital Marketing Manager i got involved and provided consulting in several projects by utilizing new technologies and digital marketing techniques
• Investigated and addressed business development challenges to proactively mitigate problems
• Developed key operational initiatives to drive and maintain substantial business growth
• Helped clients see personal progress by documenting client reactions, behaviors and other outcomes related to music therapy
• Established client goals and objectives for music therapy treatment programs and helped each achieve targets with hands-on therapeutic style

4 Months incubation program from The Embassy Of The Kingdom Of The Netherlands (Orange Grove Initiative).

• Received training and Mentoring, Coaching and Consulting for our start-up
• Participated in unique Bootcamps in cooperation with Dutch and Greek universities;
• We received Legal and Accounting business support services;
• Participated in Seminars & Workshops with acclaimed speakers from all over the world;
• Performed incentive marketing Research for better product development purposes
• Product development of ICT project. ( collaboration - task management tool)

• Managing Key Accounts in my designated region
• Identified new targets, developed new business opportunities and presented product lines to customers
• Merchandised attractive shelf displays with current offerings to drive store sales
• Drove store revenue by offering customers accessories and related purchases to complete selections
• Completed efficient store resets to prepare store for special promotions and seasonal updates
• Achieved sales goals and targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships
• Updating and on boarding CRM data

• Exports assistance and planning
• Orchestrated launch for 4 new products to expand market share and generate 4% increase in revenue
• Involved with new product development
• Employ marketing analytics techniques to gather important data (social media, web analytics, rankings etc.)
• Prepare and deliver promotional presentations
• Communicate directly with clients and encourage trusting relationships
• Liaise with Marketing, Sales and Product development teams
• Organized exhibitions and promotional events
• Worked with wholesale customers to understand requirements and provide exceptional delivery and marketing services

• Marked-down clearance items and relocated merchandise to proper store areas
• Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives
• Assisted customers with locating and choosing merchandise in any store department
• Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers

• Coordinated schedules and assignments for volunteer staff, maximizing team efficiency and effectiveness
• Maintained clean, neat and operational facilities to serve all program needs
• Coordinated and managed events and projects for exhibitions
• Participated in meetings to discuss new fundraising opportunities
• Provided immediate responses to questions from volunteers
• Kept program records and documentation current and compliant
• Worked with program supervisors to implement changes and better serve target groups