Vasiliki Ferekidou
Consultant
Thessaloniki,GR
Summary
Motivated and detail-oriented professional with a strong interest in problem-solving and providing strategic solutions. Skilled in analysis, project management, and team collaboration. With a background in Business Analysis, I am seeking a Consultant role to leverage my skills in driving business efficiency and innovation.
Overview
5
5
years of professional experience
1
1
Certification
2
2
Languages
Work History
Administrative Support Coordinator
Insurance Agent
10.2023 - 12.2024
- Provided comprehensive administrative assistance to the insurance agent, ensuring efficient daily operations.
- Managed customer communications, including answering inquiries, processing requests, and providing information on insurance products.
- Scheduled appointments, processed insurance applications, and handled policy documentation.
- Proficient in data entry, document management, and customer service, contributing to a smooth and effective workflow in the insurance office.
Store Manager
Coffee Box
03.2020 - 03.2023
- Ensured high-quality customer service and resolved complaints promptly.
- Oversaw daily operations, ensuring efficient and smooth service.
- Managed inventory, placed orders, and controlled stock levels.
- Maintained store cleanliness, safety, and compliance with health regulations.
- Managed cash register operations and handled financial transactions.
Education
Master of Science - Business Analytics & Decision Sciences
CITY College- University of York
04.2001 -
Bachelor of Science - Business Administration And Management, Marketing
University of Macedonia
04.2001 -
Skills
- Communication skills & Reporting
- Stakeholder & Client Management
- Problem-Solving & Critical Thinking
- Team Collaboration
- Project Management
- Adaptability
- Time Management
- Analytical Thinking
- Data Analysis (Excel, SQL, Python)
Certification
The Ultimate MySQL Bootcamp - Udemy
Timeline
The Ultimate MySQL Bootcamp - Udemy
01-2025
Administrative Support Coordinator
Insurance Agent
10.2023 - 12.2024
Store Manager
Coffee Box
03.2020 - 03.2023
Master of Science - Business Analytics & Decision Sciences
CITY College- University of York
04.2001 -
Bachelor of Science - Business Administration And Management, Marketing
University of Macedonia
04.2001 -
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