Vasiliki Koroniou

• Greeted guests upon arrival and departure.
• Managed the check-in and check-out processes.
• Answered questions and requests.
• Helped with administrative tasks at the front desk.
• Organized and booked daily cruises or exhibitions for the guests.

• Telephone customer service to promote water filters.
• Reason for leaving professional and personal development.

Telephone customer service to promote new programs in the energy sector.

• Reason for leaving professional and personal develop

• Greeted guests upon arrival and departure.
• Managed the check-in and check-out processes.
• Answered questions and requests.
• Helped with administrative tasks at the front desk.

• Recruiting, training and supervising staff.
• Managing budgets.
• Maintaining statistical and financial records.
• Planning maintenance work, events and room bookings.
• Handling customer complaints and queries.
• Promoting and marketing the business.
• Ensuring compliance with health and safety legislation.

• Directed incoming and outgoing traffic into site and operate weighbridge.
• Checked incoming loads, ensuring compliance with site licence and permitted waste types.
• Accurately recorded weights & waste type by vehicle, completing appropriate documentation and collect driver signatures etc.
• Processed delivery notes and tickets accurately and efficiently.
• Immediately reported any contamination or non-conforming wastes delivered to site to the appropriate Manager.
• Reported any anomalies/errors to the weighbridge system to the appropriate people immediately.
• Ensured that the waste yardage report is correct, and charges are correct.
• Maintained relationships and deal with customer’s and site visitors.
• Ensured weighbridge customers are aware of site rules and distribute information and guidance accordingly.
• Ensured that vehicles delivering to site have the correct paperwork and EWC codes.
• Ensured that vehicles have the necessary paperwork for forward movements from the site to destination.
• Compiled compliance reports for materials in and out of the site.
• Ensured that the site diary for materials is kept up to date.
• Assisted with general administrative duties and customer service, answering the telephone and directing calls as appropriate.
• Complied with all Health, Safety, HR and Environmental policies and procedures.
• Because of my previous administrative experience, the site manager along with my supervisor authorised me to be responsible to organise the filling systems, to set up the printers and PCs in collaboration with the IT department.
• Wrote the training package, finally I was responsible to manage and deliver training to members of the staff in case of cover needed.

• Acted as the first point of contact. That included greeting and assisting visitors to the office, or even replying to telephone or face to face enquiries according to the subject.
• Dealt with correspondence and phone calls.
• Managed diaries and organising meetings, appointments and trips.
• Handled databases and filing systems.
• Event organiser and coordinator assistant.
• Monitored stationary levels and ordering office supplies.
• Maintained computer and manual filing systems.
• Handled sensitive information in a confidential manner.
• Resolved administrative problems.
• Ensured that health and safety policies were up to date and made sure that all the personnel were fully informed.
• Assisted the events team with a high number of events, ranging from small meetings to award ceremonies.
• Accompanying events manager to both internal and external events.
• Promoted events across all social media platforms.
• Supported the events manager with administrative duties.