Vasiliki Moulou
Tourism And Hospitality
Athens
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Bartender
the Royal Senses
04.2023 - 10.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Waitress- Lobby- Bar
Ikos Dassia
04.2022 - 11.2022
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
Barista
B.E.D BAR
06.2021 - 09.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
Waitress
The Royal Blue Resort
05.2019 - 11.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
Waitress
Creta Maris Beach Resort
05.2018 - 11.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Tourism And Hospitality -
I.I..E.K ALPHA
Athens 01.2017 - 01.2019
N.C.F.E Certification in Tourism And Hospitality -
N.C.F.E
01.2017 - 01.2019
Training Seminar in Coronavirus (SARS-CoV-2)Prevention - undefined
University of Crete
Seminar: Quality in hotel services- Development of human resources - undefined
University of Piraeus
Graduation -
I.I..E.K ALPHA
01.2015 - 01.2017
Skills
- communication and interpersonal skills
- organizational skills
- ability to work under pressure
- time management
- adaptability
- Teamwork
- confidence
Personal Information
- Date of Birth: 05/14/99
- Nationality: Greek
Timeline
Bartender
the Royal Senses
04.2023 - 10.2024
Waitress- Lobby- Bar
Ikos Dassia
04.2022 - 11.2022
Barista
B.E.D BAR
06.2021 - 09.2021
Waitress
The Royal Blue Resort
05.2019 - 11.2020
Waitress
Creta Maris Beach Resort
05.2018 - 11.2018
Tourism And Hospitality -
I.I..E.K ALPHA
01.2017 - 01.2019
N.C.F.E Certification in Tourism And Hospitality -
N.C.F.E
01.2017 - 01.2019
Graduation -
I.I..E.K ALPHA
01.2015 - 01.2017
Training Seminar in Coronavirus (SARS-CoV-2)Prevention - undefined
University of Crete
Seminar: Quality in hotel services- Development of human resources - undefined
University of Piraeus
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