Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Personal Information
Timeline
Generic
Vasiliki Pafyla

Vasiliki Pafyla

Glyfada

Summary

Versatile professional with a knack for effective team leadership and operational efficiency. Skilled in fostering strong relationships, driving strategic initiatives, and adapting quickly to changing environments. Proven track record of problem-solving and streamlining processes to enhance productivity and customer satisfaction. Ready to bring a fresh perspective and strong organisational skills to make a positive impact.

Overview

15
15
years of professional experience

Work History

Restaurant Cashier

Vittoria Gati Italian Restaurant & Bar
11.2024 - 06.2025
  • Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
  • Improved customer satisfaction by providing efficient and accurate cash transactions.
  • Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
  • Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.

General Manager

Amigos Mexican Restaurant & Bar
09.2021 - 02.2023
  • Led a team of 15+ employees, fostering a culture of teamwork, professionalism, and continuous improvement.
  • Developed successful strategies and policies, meeting organisational needs and implementing improvements.
  • Monitored operations to keep processes aligned with targets and matching forecasts.
  • Controlled expenses and allocated financial resources to reach budget goals.

Customer Service / Waitress

Hytra Restaurant & Bar
04.2019 - 08.2020
  • Continuous communication with clients
  • Promotion of products
  • Hostess

Customer Service / Waitress / Food runner

Vittoria Gati Italian Restaurant & Bar
11.2018 - 04.2019
  • Responsible for training new entry in food running and sales
  • Negotiating between kitchen and service stuff
  • Troubleshooting
  • Promotion of products
  • Continuous communication with clients

Customer Service / Waitress

Amigos Mexican Restaurant Café & Bar
11.2017 - 11.2018
  • Troubleshooting
  • Promotion of products
  • Continuous communication with clients

Customer Service / Waitress / Drink & Food runner

Moorings Restaurant Café & Bar
03.2015 - 11.2017
  • Promotion of products
  • Experienced in dealing with stressful situations according to customers

Volunteer Administration Assistant

CONNECT NPO– Human Energy Resources
03.2015 - 06.2015
  • Dealing with post, managing center, filing & archiving
  • Keeping computer records up to date
  • Performing reception duties such as greeting and looking after visitors
  • Setting up meetings and taking minutes

Customer Service / Waiter Assistant

Sloop Café, Bar & Restaurant
03.2013 - 07.2014

Customer Service / Waitress

Αρχαίων Γεύσεις Restaurant
01.2013 - 01.2014
  • Organization, communication and promotion of products

Customer Service / Waitress

Besito Café & Bar
08.2012 - 02.2013

Customer Service / Waiter Assistant

Chic Lounge Café Bar & Restaurant
08.2010 - 09.2011

Education

Graduate -

1st High School of Glyfada
07.2010

Certificate - Food and Beverage Management

Chef D’ Oeuvre College of Athens
01.2019

Certificate - English Level 1

Cambridge
05.2017

Diploma - Maritime Studies

IEK Glyfada
01.2013

Certificate - Delf B1

French Diploma
05.2007

Skills

  • Ms Office
  • Outlook
  • Negotiation skills
  • Management skills
  • Team player
  • Productivity
  • Staff appointment management

Hobbies and Interests

  • Painting
  • Swimming
  • Travelling

Personal Information

  • Date of birth: 08/14/92
  • Gender: Female
  • Nationality: Greek

Timeline

Restaurant Cashier

Vittoria Gati Italian Restaurant & Bar
11.2024 - 06.2025

General Manager

Amigos Mexican Restaurant & Bar
09.2021 - 02.2023

Customer Service / Waitress

Hytra Restaurant & Bar
04.2019 - 08.2020

Customer Service / Waitress / Food runner

Vittoria Gati Italian Restaurant & Bar
11.2018 - 04.2019

Customer Service / Waitress

Amigos Mexican Restaurant Café & Bar
11.2017 - 11.2018

Customer Service / Waitress / Drink & Food runner

Moorings Restaurant Café & Bar
03.2015 - 11.2017

Volunteer Administration Assistant

CONNECT NPO– Human Energy Resources
03.2015 - 06.2015

Customer Service / Waiter Assistant

Sloop Café, Bar & Restaurant
03.2013 - 07.2014

Customer Service / Waitress

Αρχαίων Γεύσεις Restaurant
01.2013 - 01.2014

Customer Service / Waitress

Besito Café & Bar
08.2012 - 02.2013

Customer Service / Waiter Assistant

Chic Lounge Café Bar & Restaurant
08.2010 - 09.2011

Certificate - Food and Beverage Management

Chef D’ Oeuvre College of Athens

Certificate - English Level 1

Cambridge

Diploma - Maritime Studies

IEK Glyfada

Certificate - Delf B1

French Diploma

Graduate -

1st High School of Glyfada

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