Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Vassia Pappa

Vassia Pappa

Corfu

Summary

Driven sales representative with a 14 years experience in the food industry sector B2B, a short experience in the real estate sector B2C and an additional experience in the tourist industry. I feel confident for the knowledge I obtained on how to communicate and understand clients needs. A commitment to building customer relationships by reaching out to new clients and nurturing positive interactions with existing customers. Extremely skilled in explaining product features and benefits to customers, negotiating packages and pricing and closing sales deals.

Overview

20
20
years of professional experience

Work History

Marketing and Business Development

Pappas Supplies
05.2011 - Current
  • Operated as a Sales and Marketing Representative
  • Leveraged proven sales methods to increase revenue and surpass sales objectives
  • Identified prospect needs and developed appropriate responses along with information on suitable products and services
  • Expanded wholesale agreements, achieved monthly sales goals by promoting product benefits and enrolling new clients
  • Managed pricing and financial agreements, branded products through effective salesmanship and maintained long-term relationships with clients
  • Increased revenue 35% per year
  • Collaborated with delivery drivers to schedule and coordinate over 100 daily deliveries of fresh and frozen products
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
  • Enhanced product exposure to customers by negotiating display position and promotion
  • Hired new employees and suggested existing ones for promotions
  • Set up appointments with potential and current customers to promote new products and services
  • Researched potential clients and markets to prepare for appointments

Sales Representative

Talent World Group
09.2024 - 06.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling and relationship building.
  • Identified and tapped into new markets, significantly expanding customer base.
  • Set and achieved company defined sales goals.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

Sales Representative

4 YOT
05.2024 - 10.2024
  • Expanded customer base through cold calling, personal meetings, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.

Sales Executive

Allinblusive
04.2023 - 09.2023
  • Facilitate Private Cruise Sales: Engaged with guests to promote and manage private cruise bookings
  • Document Management: Handle the preparation and organization of necessary documentation
  • Company Representation: Act as an ambassador for the company, maintaining professionalism and excellence 24/7
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.


Lodging Partner Associate

Webhelp
05.2022 - 09.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; weekend, and holiday shifts.

Customer Service Representative Agent (Remote)

Teleperformance Greece
11.2021 - 01.2022
  • Reply to inbound, outbound calls, dealing with clients inquires via live chat, phone or email, address customer issues and resolve them in a timely and effective manner.
  • Open customer accounts by recording account information.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Resolving issues and troubleshooting technical problems.
  • Handling customer complaints.
  • Follow communication procedures, guidelines and policies.

Restaurant Hostess

Marbella Corfu
04.2021 - 08.2021
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Answered customer questions about hours, seating and menu information.

Real Estate Consultant

Just Villas
05.2019 - 09.2019
  • Handled calls to address customer inquiries and concerns
  • Developed and maintained list of available properties suited to different needs and budgets for commercial use
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales
  • Coordinate appointments and select properties

Area Sales Representative

Nitsiakos Mills
10.2015 - 09.2018
  • Create establish and manage Nitsiakos Mills department in Corfu
  • Researched potential clients and markets to prepare for appointments, perform over 15 appointments per day, repeated for more than 12 months
  • Manage over 30 calls per day
  • Drove local market sales, and administrate all the needs and expenses for the new department
  • Follow the production tasks and sales targets
  • Communicate with partners the present situation of the market, swot analysis and plans
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development
  • Resolved all issues efficiently and enhanced customer satisfaction ratings

Real Estate Sales Agent

Coba.gr
10.2011 - 05.2012

Main Bartender

Hotel Club Thessaloniki
10.2008 - 10.2009

Head Bartender

Grand Resort Lagonisi
06.2008 - 10.2008

Bartender

Hotel Club Thessaloniki
10.2007 - 06.2008

Waitress

Koursaros
06.2007 - 09.2007

Waitress

Angels Club
06.2007 - 09.2007

Waitress

Jazzanova
09.2006 - 06.2007

Cashier

Haagen Dazs
05.2006 - 09.2006

Cashier

Goody's
09.2005 - 05.2006

Education

Bachelor of Science - Marketing and Advertisement

International University of Greece
Thessaloniki
2012

Proficiency - English Language

Michigan University
2012

Greek Language
Native

Other

Seminars

Skills

  • Communication skills, job-related skills proficient in understanding customer needs, offer solutions, handle complaints and communicate with different cultures and market, ability to negotiate prices, close deals and keep an after sales contact
  • Computer skills, ECDL knowledge
  • Other skills honest, innovative, detail oriented
  • Οrganisational/ managerial skills, ability to remain calm under pressure, complete tasks and meet deadlines
  • Leadership skills, maintain composure in difficult times, development of marketing plans and new marketing approaches, inspire our team and partners
  • Driving license Driving license // category B'

Additional Information

  • Erasmus student in Madrid, 2010
  • Erasmus entrepreneur in Madrid, 2017
  • Athlete in the championship team of ΓΟΚ '93-'01
  • Interests: modern dance, classic ballet, photography, interior design

Timeline

Sales Representative

Talent World Group
09.2024 - 06.2025

Sales Representative

4 YOT
05.2024 - 10.2024

Sales Executive

Allinblusive
04.2023 - 09.2023

Lodging Partner Associate

Webhelp
05.2022 - 09.2022

Customer Service Representative Agent (Remote)

Teleperformance Greece
11.2021 - 01.2022

Restaurant Hostess

Marbella Corfu
04.2021 - 08.2021

Real Estate Consultant

Just Villas
05.2019 - 09.2019

Area Sales Representative

Nitsiakos Mills
10.2015 - 09.2018

Real Estate Sales Agent

Coba.gr
10.2011 - 05.2012

Marketing and Business Development

Pappas Supplies
05.2011 - Current

Main Bartender

Hotel Club Thessaloniki
10.2008 - 10.2009

Head Bartender

Grand Resort Lagonisi
06.2008 - 10.2008

Bartender

Hotel Club Thessaloniki
10.2007 - 06.2008

Waitress

Koursaros
06.2007 - 09.2007

Waitress

Angels Club
06.2007 - 09.2007

Waitress

Jazzanova
09.2006 - 06.2007

Cashier

Haagen Dazs
05.2006 - 09.2006

Cashier

Goody's
09.2005 - 05.2006

Bachelor of Science - Marketing and Advertisement

International University of Greece

Proficiency - English Language

Michigan University

Greek Language

Other

Seminars
Vassia Pappa