Vassia Pappa
Corfu
Summary
Driven sales representative with a 14 years experience in the food industry sector B2B, a short experience in the real estate sector B2C and an additional experience in the tourist industry. I feel confident for the knowledge I obtained on how to communicate and understand clients needs. A commitment to building customer relationships by reaching out to new clients and nurturing positive interactions with existing customers. Extremely skilled in explaining product features and benefits to customers, negotiating packages and pricing and closing sales deals.
Overview
20
20
years of professional experience
Work History
Marketing and Business Development
Pappas Supplies
05.2011 - Current
- Operated as a Sales and Marketing Representative
- Leveraged proven sales methods to increase revenue and surpass sales objectives
- Identified prospect needs and developed appropriate responses along with information on suitable products and services
- Expanded wholesale agreements, achieved monthly sales goals by promoting product benefits and enrolling new clients
- Managed pricing and financial agreements, branded products through effective salesmanship and maintained long-term relationships with clients
- Increased revenue 35% per year
- Collaborated with delivery drivers to schedule and coordinate over 100 daily deliveries of fresh and frozen products
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
- Enhanced product exposure to customers by negotiating display position and promotion
- Hired new employees and suggested existing ones for promotions
- Set up appointments with potential and current customers to promote new products and services
- Researched potential clients and markets to prepare for appointments
Sales Representative
Talent World Group
09.2024 - 06.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling and relationship building.
- Identified and tapped into new markets, significantly expanding customer base.
- Set and achieved company defined sales goals.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Sales Representative
4 YOT
05.2024 - 10.2024
- Expanded customer base through cold calling, personal meetings, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
Sales Executive
Allinblusive
04.2023 - 09.2023
- Facilitate Private Cruise Sales: Engaged with guests to promote and manage private cruise bookings
- Document Management: Handle the preparation and organization of necessary documentation
- Company Representation: Act as an ambassador for the company, maintaining professionalism and excellence 24/7
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Lodging Partner Associate
Webhelp
05.2022 - 09.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; weekend, and holiday shifts.
Customer Service Representative Agent (Remote)
Teleperformance Greece
11.2021 - 01.2022
- Reply to inbound, outbound calls, dealing with clients inquires via live chat, phone or email, address customer issues and resolve them in a timely and effective manner.
- Open customer accounts by recording account information.
- Keep records of customer interactions, process customer accounts and file documents.
- Resolving issues and troubleshooting technical problems.
- Handling customer complaints.
- Follow communication procedures, guidelines and policies.
Restaurant Hostess
Marbella Corfu
04.2021 - 08.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Answered customer questions about hours, seating and menu information.
Real Estate Consultant
Just Villas
05.2019 - 09.2019
- Handled calls to address customer inquiries and concerns
- Developed and maintained list of available properties suited to different needs and budgets for commercial use
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales
- Coordinate appointments and select properties
Area Sales Representative
Nitsiakos Mills
10.2015 - 09.2018
- Create establish and manage Nitsiakos Mills department in Corfu
- Researched potential clients and markets to prepare for appointments, perform over 15 appointments per day, repeated for more than 12 months
- Manage over 30 calls per day
- Drove local market sales, and administrate all the needs and expenses for the new department
- Follow the production tasks and sales targets
- Communicate with partners the present situation of the market, swot analysis and plans
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development
- Resolved all issues efficiently and enhanced customer satisfaction ratings
Real Estate Sales Agent
Coba.gr
10.2011 - 05.2012
Main Bartender
Hotel Club Thessaloniki
10.2008 - 10.2009
Head Bartender
Grand Resort Lagonisi
06.2008 - 10.2008
Bartender
Hotel Club Thessaloniki
10.2007 - 06.2008
Waitress
Koursaros
06.2007 - 09.2007
Waitress
Angels Club
06.2007 - 09.2007
Waitress
Jazzanova
09.2006 - 06.2007
Cashier
Haagen Dazs
05.2006 - 09.2006
Cashier
Goody's
09.2005 - 05.2006
Education
Bachelor of Science - Marketing and Advertisement
International University of Greece
Thessaloniki2012
Proficiency - English Language
Michigan University
2012
Greek Language
NativeOther
Seminars
Skills
- Communication skills, job-related skills proficient in understanding customer needs, offer solutions, handle complaints and communicate with different cultures and market, ability to negotiate prices, close deals and keep an after sales contact
- Computer skills, ECDL knowledge
- Other skills honest, innovative, detail oriented
- Οrganisational/ managerial skills, ability to remain calm under pressure, complete tasks and meet deadlines
- Leadership skills, maintain composure in difficult times, development of marketing plans and new marketing approaches, inspire our team and partners
- Driving license Driving license // category B'
Additional Information
- Erasmus student in Madrid, 2010
- Erasmus entrepreneur in Madrid, 2017
- Athlete in the championship team of ΓΟΚ '93-'01
- Interests: modern dance, classic ballet, photography, interior design
Timeline
Sales Representative
Talent World Group
09.2024 - 06.2025
Sales Representative
4 YOT
05.2024 - 10.2024
Sales Executive
Allinblusive
04.2023 - 09.2023
Lodging Partner Associate
Webhelp
05.2022 - 09.2022
Customer Service Representative Agent (Remote)
Teleperformance Greece
11.2021 - 01.2022
Restaurant Hostess
Marbella Corfu
04.2021 - 08.2021
Real Estate Consultant
Just Villas
05.2019 - 09.2019
Area Sales Representative
Nitsiakos Mills
10.2015 - 09.2018
Real Estate Sales Agent
Coba.gr
10.2011 - 05.2012
Marketing and Business Development
Pappas Supplies
05.2011 - Current
Main Bartender
Hotel Club Thessaloniki
10.2008 - 10.2009
Head Bartender
Grand Resort Lagonisi
06.2008 - 10.2008
Bartender
Hotel Club Thessaloniki
10.2007 - 06.2008
Waitress
Koursaros
06.2007 - 09.2007
Waitress
Angels Club
06.2007 - 09.2007
Waitress
Jazzanova
09.2006 - 06.2007
Cashier
Haagen Dazs
05.2006 - 09.2006
Cashier
Goody's
09.2005 - 05.2006
Bachelor of Science - Marketing and Advertisement
International University of Greece
Proficiency - English Language
Michigan University
Greek Language
Other
Seminars
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