VASILIKI AGATHOPOULOU

• Answered incoming questions via phone and email discussing advertised pricing and inventory.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Managed financial operations, including budgeting, payroll, and cash flow management.
• Forecasted customer demand to set prices or credit terms for goods or services.
• Implemented successful business strategies to increase revenue and target new markets.
• Supervised a team of XX employees, providing training and performance evaluations.
• Facilitated prompt resolution of customer problems and complaints.

• Worked closely with bakers and cake decorators to ensure timely completion of orders placed by customers.
• Operated cash registers, processed transactions, and handled cash accurately.
• Organized store by returning merchandise to proper areas and restocked displays.
• Described merchandise and explained use, operation and care.
• Provided excellent customer service to foster satisfaction and loyalty.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

BREAD BAKER

• Evaluated raw ingredients and baked goods, assessing for quality control purposes.
• Measured, mixed and prepped raw materials according to company specifications and recipes.
• Utilized measuring instruments, commercial-grade mixers and ovens to bake cakes and pastries.
• Monitored cooking completion times for efficient use of ovens and other equipment.
• Measured and weighed ingredients to prepare dough for recipes.
• Wrapped items securely using appropriate packing materials.
• Assessed packaging needs based on customer requirements for each order.
• Assembled cartons, crates, and containers to prepare for shipping.
• Wrapped protective material around each product and packed items into cartons.

SHIOP SELLER IN BOOKSTORE

• Organized store shelves to keep merchandise organized and easy to locate.
• Handled customer complaints professionally and courteously.
• Greeted customers and provided assistance with product selection.
• Assisted in creating an inviting shopping environment by keeping the shop clean and tidy at all times.
• Conducted daily cleaning and maintenance tasks to ensure a tidy store environment.
• Recommended, selected and located merchandise based on customer desires.