Vishal Singh

Responding to customers's queries within our service targets,

listening to them and develop a positive relation by understanding their needs at anytime .

Sending out correspondence to colleagues and stakeholders .

Authorizing and investigating transactions .

Analysing and presenting data using spreadsheets, dashboards.

Reviewing processes which could be automated or enhanced to improve the customer and business experience .

Assist clients facing cibil score issues or loans default and solve their issues .

understanding the consumer's needs and requirements , take feedbacks and execute the due changes