XRISTODOULOS ALEXIS
BARISTA
ATHINA
Summary
Dynamic Head Barista and Shift Manager with a proven track record at Warehouse Food and Wine, excelling in recipe creation and team leadership. Cultivated a loyal customer base through exceptional service and adaptability under pressure, while fostering a positive work environment that enhanced team collaboration and productivity.
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Head Barista-Shift Manager
Warehouse Food and Wine
11.2021 - Current
- Collaborated with management to develop new menu items based on customer preferences and current trends in the coffee industry.
- Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
- Cultivated a positive team atmosphere by setting clear expectations, recognizing achievements, and fostering open communication among staff.
- Contributed to a positive workplace culture by resolving conflicts between team members professionally and efficiently.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Used POS system to accurately enter orders and process payments.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Ensured smooth operation of shifts by effectively managing staff schedules, leading to enhanced team productivity.
Head Barista-Shift Manager
Underground Street Coffee
09.2018 - 03.2021
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Maximized espresso quality with expert knowledge of extraction techniques and regular equipment maintenance.
- Reduced waste by implementing proper inventory management procedures and ordering supplies as needed.
- Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
High School Diploma -
1o Epal
Ioannina, Greece 04.2001 -
Skills
Adaptability under pressure
Languages
English
Intermediate (B1)
Timeline
Head Barista-Shift Manager
Warehouse Food and Wine
11.2021 - Current
Head Barista-Shift Manager
Underground Street Coffee
09.2018 - 03.2021
High School Diploma -
1o Epal
04.2001 -