YAGOUB ABDELRAHMAN
Athens
Summary
Dynamic retail professional with experience at Alzakreen Grocery Store, excelling in customer service and retail transactions. Proven ability to enhance sales through effective product labeling and signage updates. Known for patience and empathy, consistently delivering exceptional support while achieving productivity goals in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Retail Assistant
Alzakreen Grocery Store
01.2020 - 12.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with prompt and polite support in-person and via telephone.
Car Wash Worker
Yousef
04.2017 - 06.2018
- Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers, and central vacuums' individual units.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
Production Worker
Dairy Factory
05.2015 - 05.2015
- Organized work to meet demanding production goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Resolved issues quickly to maintain productivity goals.
- Followed safety procedures and guidelines to maintain safe working environments.
Education
Bachelor of Science - Bachelor of Technology in Electronics
Sudan University of Science And Technology
Khartoum 06-2025
Skills
Signage updating
Retail transactions processing
Type sales techniques
Product labeling
POS systems
Customer service
Patience and empathy
Languages
Arabic
Advanced (C1)
English
Intermediate (B1)
Timeline
Retail Assistant
Alzakreen Grocery Store
01.2020 - 12.2024
Car Wash Worker
Yousef
04.2017 - 06.2018
Production Worker
Dairy Factory
05.2015 - 05.2015
Bachelor of Science - Bachelor of Technology in Electronics
Sudan University of Science And Technology