Yannis Alexakis
Hospitality Management
Volos,43
Summary
Experienced Food & Beverage with a demonstrated history of working in the hospitality industry. Customer service-focused. Built career of 12 years of experience improving restaurant, kitchen and bar standards in providing quality beverages and service. Highly skilled in managing employees through entire hiring, training and scheduling areas.
Overview
17
17
years of professional experience
3
3
Certifications
Work History
F&B Manager
Hotel Tui Magic Life Plimmiri
11.2023 - Current
- Operates 411 Rooms, 4 Restaurants, 1 Snack bar, 4 Bars Hotel Tui Magic Life Plimmiri
- Reduced labor costs while maintaining exceptional service standards by effectively managing employee schedules and shift assignments.
- Managed financial aspects of the F&B department, ensuring budget compliance and profitability.
- Developed strong communication channels between front-of-house and back-of-house teams for seamless service delivery.
- Maximized employee retention by creating a supportive work environment focused on teamwork and professional growth opportunities.
- Managed bar and wait staff and directed hiring program.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Maximized quality assurance by completing frequent line checks.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Purchased food and cultivated strong vendor relationships.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Supervised daily all the F&B Department of the Hotel with 130 employees.
Owner Guesthouse
Kleopatra's Guesthouse
01.2008 - Current
Assistant F&B Manager
Hotel Tui Magic Life Plimmiri
03.2023 - 11.2023
- Operates 411 Rooms, 4 Restaurants, 1 Snack bar, 4 Bars Hotel Tui Magic Life Plimmiri
- Contributed to increased revenue by promoting upselling strategies among team members.
- Established strong relationships with suppliers, negotiating favorable terms for pricing and delivery schedules.
- Improved overall service quality by conducting regular performance evaluations of staff members, identifying areas for development, and providing constructive feedback.
- Launched successful seasonal promotions that attracted repeat business from loyal customers while generating new clientele interest.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Managed bar and wait staff and directed hiring program.
Corporate Manager
Exo Food & Beverage Catering
05.2019 - 02.2023
- Managed cross-functional teams for successful project completion, resulting in improved company performance.
- Successfully negotiated contracts with vendors for quality goods at competitive prices, positively impacting the bottom line.
- Accomplished multiple tasks within established timeframes.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised daily activities of the catering and 45 employees.
Professor of Hospitality Management
Le Gourmet
11.2017 - 02.2023
- Mentored and supervised graduate students, providing valuable guidance for thesis work, research projects, and professional development.
- Evaluated student progress using both formative and summative assessments to provide targeted feedback for continuous improvement.
- Provided students with constructive, encouraging and corrective feedback.
- Created dynamic learning environment that valued instructor and student interaction.
- Boosted overall department performance by mentoring junior faculty members and sharing best practices.
- Graded tests and assignments and uploaded to school database.
- Built strong rapport with students through class discussions and academic advisement.
- Taught diverse student population by employing various learning styles and abilities.
Restaurant Owner
Exo Food & Bar Restaurant
05.2018 - 08.2020
- Oversaw food preparation and monitored safety protocols.
- Implemented effective inventory management systems to minimize waste and control food costs.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Supervised daily activities of restaurant and 20 employees.
- Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Recruited, hired, and trained talented staff to fill vacancies.
- Purchased food and cultivated strong vendor relationships.
- Developed unique events and special promotions to drive sales.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Catering Manager
Despotiko Hotel
11.2019 - 02.2020
- Handled catering scheduling, ordered food and planned events.
- Worked with chefs to plan menus according to client needs and budgets.
- Handled payment collection and payroll of 15 employees.
- Hired and trained both permanent and temporary staff members.
- Adapted to changing market trends, keeping service offerings fresh and competitive.
- Negotiated with vendors for cost-effective procurement of supplies, improving profit margins.
- Customized catering packages to meet specific client needs, ensuring high levels of customer satisfaction.
- 2000 meals for students holidays
F&B Outlet Manager
Sofia Balkan A Luxury Collection (Marriot)
03.2019 - 05.2019
- Operates 120 Rooms, 1 Restaurants, 1 Snack bar, 1 Bar, 3 Conference Hall 400pax capacity
- Led planning, set up and takedown for special events.
- Designed overall floorplans and coordinated modifications for events and special reservations.
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Motivated staff to perform at peak efficiency and quality.
- Maximized quality assurance by completing frequent line checks.
- Coordinated with catering staff to deliver food services for special events and functions.
- Purchased food and cultivated strong vendor relationships.
- Managed financial transactions accurately, reconciling daily sales reports and maintaining organized financial records.
Maitre D' Hotel
Domotel Xenia Volos
11.2016 - 03.2018
- Operates 72 Rooms, 2 Restaurants, 1 Snack bar, 1 Bar, 1 Conference Hall 400pax capacity
- Led planning, set up and takedown for special events.
- Designed overall floorplans and coordinated modifications for events and special reservations.
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Motivated staff to perform at peak efficiency and quality.
- Maximized quality assurance by completing frequent line checks.
- Coordinated with catering staff to deliver food services for special events and functions.
- Purchased food and cultivated strong vendor relationships.
Restaurant Supervisor
El Greco Restaurant
06.2016 - 10.2016
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Collaborated with kitchen staff to develop new menu items that boosted sales revenue.
- Organized implementation of new banners, displays, and menus.
- Maintained accurate records of sales, labor and other costs.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
Food and Beverage Manager
Lindos Imperial
02.2015 - 11.2015
- Operates 517 Rooms, 5 Restaurants, 2 Snack bar, 6 Bars ISO 14001 and ISO 22000
- Organized successful special events that contributed to increased sales figures.
- Developed strong relationships with vendors to negotiate favorable pricing and delivery schedules for products.
- Enhanced customer satisfaction by efficiently managing food and beverage operations and providing exceptional service.
- Collaborated with executive management to develop strategic plans for improving overall guest experience at the establishment.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Managed bar and wait staff and directed hiring program.
- Maintained highest standards for beverage quality and service.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Coordinated with catering staff to deliver food services for special events and functions.
Food and Beverage Manager
Holiday Village Rhodes
03.2014 - 11.2014
- Operates 348 Rooms, 5 Restaurants, 1 Snack bar, 6 Bars ISO 14001 and ISO 22000 Gold Award Tui UK
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Improved customer satisfaction by implementing innovative food and beverage menu options.
- Organized successful special events that contributed to increased sales figures.
- Resolved customer complaints involving food or beverage quality and service.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Built stronger wine list aligned with trends, improved credibility of restaurant's program and raised profitability per glass.
- Maintained highest standards for beverage & food quality and service.
- Coordinated with kitchen team to design limited-time offers, generating increased interest and repeat business.
- Oversaw daily operations, ensuring compliance with health and safety regulations, and maintaining clean and welcoming environment.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
Restaurant General Manager
Riverbank Restaurant
11.2013 - 04.2014
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Maintained facility and grounds to present positive image.
- Set clear expectations and created positive working environment for employees.
- Correctly calculated inventory and ordered appropriate supplies.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
- Managed staff schedules and maintained adequate coverage for all shifts.
Assistant Food and Beverage Manager
Holiday Village Rhodes
04.2012 - 11.2013
- Operates 348 Rooms, 5 Restaurants, 1 Snack bar, 6 Bars ISO 14001 and ISO 22000 Gold Award Tui UK
- Developed strong relationships with vendors to negotiate favorable pricing and delivery schedules for products.
- Enhanced customer satisfaction by efficiently managing food and beverage operations and providing exceptional service.
- Collaborated with executive management to develop strategic plans for improving overall guest experience at the establishment.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Managed bar and wait staff and directed hiring program.
- Maintained highest standards for beverage quality and service.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Coordinated with catering staff to deliver food services for special events and functions.
Trainee Waiter
San Marco Hotel
07.2010 - 10.2010
- Handled guest complaints gracefully, resolving issues quickly to maintain a pleasant dining experience.
- Upheld high levels of cleanliness by consistently wiping down tables, chairs and other surfaces frequently touched by customers.
- Improved overall efficiency by restocking supplies as needed throughout the shift, including condiments, silverware, and linens.
- Assisted in maintaining a clean and organized dining area, contributing to a positive atmosphere for patrons.
- Communicated with kitchen staff to enable accurate food preparation.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Increased sales significantly by upselling higher-end products to customers.
Trainee Waiter
Royal Myconian Resort (Leading Hotel of the World)
06.2009 - 09.2009
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Assisted in maintaining a clean and organized dining area, contributing to a positive atmosphere for patrons.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Inspected dishes and utensils for cleanliness.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
High school or equivalent, Hospitality And Hotel Management -
O.T.E.K (Organization of Tourism Education)
Skills
Team Management
Financial
Menu development
Cost Control
Wine pairing
Food presentation
Ordering Supplies
Operations Oversight
Customer Service
Hospitality Management
Team Leadership
Operations Management
Targetjob
Food and Beverage Manager,Director Food And Beverage Project,Operations Manager, Management, Greece, Saudi Arabia, Full Time Employee
Specialties
- Service Quality Managment, 0, 0
- Staff Training, 0, 0
- Staff Building, 0, 0
- Food Safety, 0, 0
- Food Cost, 0, 0
Additionalnationalities
Residence Country
Personal Information
- Age: 33
- Date of Birth: 11/07/90
- Gender: Male
- Nationality: Greece
- Driving License: Issued From Greece
- Marital Status: Single
- Visa Status: Citizen
Languages
Greek
Native language
Greek
Proficient
C2
English
Advanced
C1
Certification
Level 3 in Supervising Food & Safety in Catering
Interests
Tennis
Horse Ridding
Books
Cooking
Timeline
Provil Seminar of Hot Kitchen(Cost Control, Innovation, Productivity)
01-2024
Unami, Flavor Understanding & Neurogastronomy by Executive Chef Dimitris Kontaratos
11-2023
F&B Manager
Hotel Tui Magic Life Plimmiri
11.2023 - Current
Level 3 in Supervising Food & Safety in Catering
08-2023
Assistant F&B Manager
Hotel Tui Magic Life Plimmiri
03.2023 - 11.2023
Catering Manager
Despotiko Hotel
11.2019 - 02.2020
Corporate Manager
Exo Food & Beverage Catering
05.2019 - 02.2023
F&B Outlet Manager
Sofia Balkan A Luxury Collection (Marriot)
03.2019 - 05.2019
Restaurant Owner
Exo Food & Bar Restaurant
05.2018 - 08.2020
Professor of Hospitality Management
Le Gourmet
11.2017 - 02.2023
Maitre D' Hotel
Domotel Xenia Volos
11.2016 - 03.2018
Restaurant Supervisor
El Greco Restaurant
06.2016 - 10.2016
Food and Beverage Manager
Lindos Imperial
02.2015 - 11.2015
Food and Beverage Manager
Holiday Village Rhodes
03.2014 - 11.2014
Restaurant General Manager
Riverbank Restaurant
11.2013 - 04.2014
Assistant Food and Beverage Manager
Holiday Village Rhodes
04.2012 - 11.2013
Trainee Waiter
San Marco Hotel
07.2010 - 10.2010
Trainee Waiter
Royal Myconian Resort (Leading Hotel of the World)
06.2009 - 09.2009
Owner Guesthouse
Kleopatra's Guesthouse
01.2008 - Current
High school or equivalent, Hospitality And Hotel Management -
O.T.E.K (Organization of Tourism Education)
Similar Profiles
Finja SucksdorfFinja Sucksdorf
Entertainer at Tui Magic LifeEntertainer at Tui Magic Life
Ramadan Abd El SalamRamadan Abd El Salam
Assistant Reservation Manager at Tui Magic Life KalawyAssistant Reservation Manager at Tui Magic Life Kalawy
Jaspreet Singh JajjaJaspreet Singh Jajja
ASSISTANT BAR MANAGER(NEWZEALAND) at TUI HOLDING & PLAINS HOTEL IN EDGECUMBEASSISTANT BAR MANAGER(NEWZEALAND) at TUI HOLDING & PLAINS HOTEL IN EDGECUMBE