Yolanda Adamopoulou
Athens
Summary
Strategy and operations professional with strong project management experience driving operational execution, process improvement and change initiatives through cross functional teams. Proven ability to translate strategic priorities into practical operating models, delivery roadmaps and measurable outcomes. Brings a hands-on, data-informed approach to change management aligning stakeholders, embedding new ways of working and ensuring initiatives land effectively in fast-paced environments.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Business Operations Manager
Dialectica
09.2024 - Current
- Leading end-to-end strategic and operational projects, from problem solving definition and stakeholder alignment through to execution and impact measurement
- Partnering closely with senior leadership to translate business priorities into structured initiatives, roadmaps and OKRs
- Driving cross-functional project management across Product, People and Commercial teams ensuring delivery against timeline and validating feasibility through hands-on product testing
- Supporting change management initiatives, aligning teams through clear communication, stakeholder management and structured roll-out plans
- Monitoring project and service performance, tracking outcomes, gathering feedback and driving continuous process improvements to improve efficiency and scalability
Management Consultant
Capgemini Invent
01.2023 - 08.2024
- Designed and led major project & programmes for complex client portfolios
- Facilited as-is and to-be process mappings, requirements gathering and process analyses to improve operational processes
- Communicated with senior stakeholders and SMEs to research and understand the impact of a large business change programme and ensure effective transitioning
- Worked closely with product teams to ensure smooth delivery of plans, assessing risk, issues, dependencies, and driving product improvements
- Led thorough market research and analysis to identify growth opportunities, emerging trends and competitive trends in several industries
Consultant
The Hackett Group
02.2021 - 01.2023
- Conducted and led 10+ performance assessments of organisations’ support functions - measuring their efficiency and effectiveness, and identifying performance gaps
- Formulated and presented insights and recommendations for improvement and organisational transformation to C-level executives of Fortune 500 Companies, resulting in £1m+ cost savings
- Covered the end-to-end process of project execution, including planning, data collection, validation, and analysis
- Contributed to sales development (proposal and contract writing, pitching meetings)
- Improved client annual turnover by 20%
- Benchmarking & Transformation Team
Senior Insights & Data Research Executive
OMD EMEA
01.2020 - 02.2021
- Responsible for driving business growth and creating an online voice for several FMCG brands through strategic marketing communications (over 25 markets). Ran competitor analysis and audience research to inform strategic recommendations
- Created audience segmentations and personas and defined behavioral growth targets for different brands using a variety of data sources
- Assisted in the implementation and development of marketing intelligence tools for clients, jointly with the Business Intelligence team
- Managing Insights training for the London office and hosting software sessions
Education
MSc - Organisational & Social Psychology
London School of Economics
01.2019
BSc - Psychology
University of York
01.2018
Skills
Project & Programme Management
Cross – Functional Delivery Business Analysis
Process & Operating Model Design
Stakeholder Management
Change Management & Transformation
Product Testing & Integration
Certification
APM Project Management
Timeline
Business Operations Manager
Dialectica
09.2024 - Current
Management Consultant
Capgemini Invent
01.2023 - 08.2024
Consultant
The Hackett Group
02.2021 - 01.2023
Senior Insights & Data Research Executive
OMD EMEA
01.2020 - 02.2021
BSc - Psychology
University of York
MSc - Organisational & Social Psychology
London School of Economics