Created social media strategies to increase sales across multiple platforms.
Engaged with and responded to online audience through relevant comments.
Utilized Facebook to promote products, services and content.
Online customer service via app Business Suite.
Payment Manager-Order Processor
WHOPE CLOTHING
01.2022 - 12.2022
Entered order details into system.
Pulled correct product from inventory to pack into appropriate box for customers. Inspected stock items.
Informed customers of shipping dates and tracking and order information.
Reached out customers to collect outstanding payments via one-time or negotiated installment methods.
Received and submitted payments, refunds.
Saleswoman
BAMBOOMAKI AND DWROMANIA, THESSALONIKI
12.2019 - Current
Saleswoman at various festivals
Supply, excellent sales capacity
Answered product questions with up-to-date knowledge of sales and promotions.
Waitress-barista
LEMPET CAFE
THESSALONIKI
06.2019 - 11.2019
Coffee production, preparation of appetizers, cleanliness
Leadership Team Member
ELAIONES, Chalkidiki
07.2017 - 08.2018
Leading in a summer camp, support children, help with housework, make the daily programme, collect children' money in the bank and redistribution them.
Led routine meetings to share new policies, gather feedback and improve team cohesion.
Volunteer
CHARITY IDOLS
CRETE CHANIA
07.2018 - 09.2023
Volunteer at a support organization for children with cancer.
raise money, inform people.
Education
Bachelor of Science - Economics (Business Administration)
Aristotle University of Thessaloniki
Greece
11-2023
Erasmus+ Studies - Business Economics
University of Cagliari
Cagliari, Italy
07.2023
General High School Graduation Degree 19,5/20
2019
KDBM AE
Skills
Digital skills (Microsoft Word, Microsoft Excel etc)
Teamwork
Customer Service, Issue Resolution
Communicational, organizational and interpersonal skills
Certification
IT- Computer Science Certification
Driving License
Michigan English Certification (lower degree B2)
Introduction to SQL (DataCamp)
Certification of the programme Womentors: member of a team for the women's empowerment in various social issues.
Economic chamber of Greece: Certificate of achievement: taxes of natural and legal persons.
Mediterranean college Certificate of achievement : what the business world needs to do for economic growth.
Educational trip to the European Parliament (2022).
Languages
Greek
First Language
English
Upper Intermediate (B2)
B2
Timeline
Payment Manager-Order Processor
WHOPE CLOTHING
01.2022 - 12.2022
Social Media Manager-Online Customer Service
WHOPE CLOTHING
07.2020 - 01.2022
Saleswoman
BAMBOOMAKI AND DWROMANIA, THESSALONIKI
12.2019 - Current
Waitress-barista
LEMPET CAFE
06.2019 - 11.2019
Volunteer
CHARITY IDOLS
07.2018 - 09.2023
Leadership Team Member
ELAIONES, Chalkidiki
07.2017 - 08.2018
Bachelor of Science - Economics (Business Administration)