ZACHARIAS KOURVOULIS
PEREA
Summary
I have held several key roles including Head of International Sales in Pharmagora S.A, owner of multiple business, and most recently,a transport and V.I.P transfer operator for Avance Greece in Thessaloniki. Through these positions, I have honed my skills in team organizing,communication and customer service. I also work collaboratively and efficiently in fast paced environments, a;ways striving for excellence.
Overview
23
23
years of professional experience
Work History
Transport Operator/ V.I.P Transfer
Avance Greece
03.2019 - Current
- Optimized transport routes by analyzing traffic patterns and implementing efficient scheduling practices.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
Staff Manager/ Barista
Estia Bakery
12.2015 - 04.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Owner of a Cafe Bar
Cafe Voir
03.2008 - 11.2015
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Founder Of a Videoclub Franchise
Videoclub Nexus
12.2004 - 09.2007
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Established a successful business by identifying market needs and developing innovative solutions.
- Created and monitored promotional approaches to increase sales and profit levels.
- Expanded the company''s geographical reach, opening new markets and increasing profitability.
Head of International Sales
Pharmagora A.E
09.2001 - 11.2004
- Ability to work efficiently under pressure.
- Problem solving
- Basic understanding of export regulations
- Excellent Communications Skills for coordinating suppliers and clients
- Organizational skills
Education
Associate of Business Administration -
Didacta
Thessaloniki, Greece02.2001
High School Graduate -
High School Of Triandria
Thessaloniki 06.1999
Skills
- Word
- Excel
- Internet
- Driving Lisence
- Organizational skills
- Communication
- Time management
- Problem Solving
- Abillity to work under pressure and meet deadlines
- Attention to detail (for handling orders and ensuring accuracy)
Languages
Greek
Native language
English
Upper intermediate
B2
Timeline
Transport Operator/ V.I.P Transfer
Avance Greece
03.2019 - Current
Staff Manager/ Barista
Estia Bakery
12.2015 - 04.2019
Owner of a Cafe Bar
Cafe Voir
03.2008 - 11.2015
Founder Of a Videoclub Franchise
Videoclub Nexus
12.2004 - 09.2007
Head of International Sales
Pharmagora A.E
09.2001 - 11.2004
Associate of Business Administration -
Didacta
High School Graduate -
High School Of Triandria
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