Zoe Koutroumpela

• Responsible for Recruitment dpt goals (no. of hirings, policies, excellent customer experience)
• Set and convey recruitment goals to recruitment team
• Manage recruitment team of 5 employees ,train and mentor new advisors
• Build and strengthen successful relationships with external recruiters and agencies
• Assist with writing job postings and job descriptions for boards.
• Meet with managers to discuss vacancies, applicant qualifications and characteristics of top candidates
• Collaborate with internal teams to continuously improve recruitment processes and execute as efficiently as possible
• Conduct exit Interviews
• Negotiation with Adv Channels

• Advertising job vacancies, screening, shortlisting, and interviewing candidates (via phone, video conference, in-person)
• Ensure a positive candidate experience
• Maintain and update reporting files, use and update ATS
• Seeking new ways to expand sourcing channels
• Establishing and maintaining professional relationships with organizations and universities to participate in job fairs or networking events

• Recruit applicants for all type of open positions, participating in job fairs / career days
• Establish and maintain relationships with hiring managers to stay abreast of current and future hiring and business needs
• Interview applicants based on CBI technique to obtain information on work history, training, education and job skills
• Headhunting via LinkedIn
• Evaluate recruitment and selection criteria to ensure conformance to company standards
• Evaluate applicants according to selection process (assessment centers)
• Conduct Exit Interviews and prepare relevant reporting
• Participate in E-recruit Global project
• Update Resourcing Policy
• Reporting for candidates & resourcing KPIs.

In parallel to recruiting responsibilities for one year period I took over:

Development dpt

• Launch of new Global calibration Tool in VF Greece
• Revise & Update development system procedures in cooperation with VFGroup
• EVO PD SAP Administration (Reporting/ troubleshooting)
• Administration of Connect internal development tool
• Organize & participate in calibration meetings

Training dpt

• Internal Training Activities Volumes Administration(SABA Administration)
• EVO Training Module Administration,Reporting of Training Activities
• LAEK National Subsidy Program Administration
• Catering Services Administration
• Accreditation Activities Support

• Evaluation of incoming CVs
• Conduct Assessment Centers
• Reporting on Resourcing KPIs

• Support customers by providing helpful information, answering questions, and responding to complaints aiming in customers' satisfaction and retention
• Recognize customer needs, promote services and products
• Provide support to Sales and Customer front line dpts

• Create a Master degree Program
• Consulting students on Academic issues
• Secretarial support

• Coordinate/submit projects funded from European Union

Dean’s office, Art & Siences Dpt.

Responsibilities:

Instructors´ remuneration, Course Scheduling throughout the year, Instructors´ contracts, dealing with students´ and Professors´ academic requests, consulting, organization of cultural events.