Zsanett Boldizsar
Sfantu Gheorghe
Summary
Aspiring flight attendant with a strong background in customer service, seeking to contribute to a team dedicated to passenger safety and satisfaction. Possess excellent communication and interpersonal skills, along with the ability to remain calm and professional in fast-paced environments. Motivated to enhance the travel experience for passengers by delivering exemplary service, ensuring comfort and safety, and maintaining the airline's high standards. Passionate about learning and eager to apply my adaptability and problem-solving skills to create a positive atmosphere on board.
Overview
2
2
years of professional experience
Work History
Part-time Waitress/Barista
Zozo' S Food
06.2023 - 09.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Answered customers' questions, recommended items, and recorded order information.
Part-time Sales Assistant
Aria Icecream
06.2021 - 08.2021
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
High School Diploma -
Mihai Viteazul
Sfântu-Gheorghe România06.2024
Skills
- Customer Service
- Ability to Work Under Pressure
- Communication
- Public Speaking
- Conflict Resolution
- Teamwork & Collaboration
- Adaptability & Flexibility
- Safety and Emergency Procedures
- Physical Stamina
Languages
Hungarian, Romanian
Native language
English
Upper intermediate
B2
German
Elementary
A2
Hobbies
Travelling
Volunteering
Learning New Languages
Fitness & Sports
Reading
Timeline
Part-time Waitress/Barista
Zozo' S Food
06.2023 - 09.2023
Part-time Sales Assistant
Aria Icecream
06.2021 - 08.2021
High School Diploma -
Mihai Viteazul
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