Ioannis Vappas
Athens
Summary
A dedicated professional with a strong focus on continuous growth and development. I emphasize the importance of soft skills such as effective communication, problem-solving, and team collaboration, which are essential for delivering exceptional customer service. With experience in two different restaurants, I am committed to building a positive work environment, adapting to challenges, and enhancing guest experiences. Passionate about learning and constantly improving, I thrive on interacting with diverse cultures and learning from different perspectives. I aim to contribute to a dynamic team while advancing in my career in hospitality.
Overview
1
1
year of professional experience
Work History
Assistant Waiter
Apolis Restaurant
12.2024 - Current
- Assisted waitstaff in taking and delivering accurate food and beverage orders, ensuring prompt service.
- Managed multiple tables simultaneously, prioritizing tasks to meet all customer needs efficiently.
- Collaborated with management to address any discrepancies or areas of improvement in the overall dining process, fostering a culture of continuous growth and development.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Participated in ongoing training programs to increase knowledge of industry best practices and enhance overall service skills.
Restaurant Waiter
Psarokokalo, Fish Restaurant
01.2024 - Current
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Vocational Senior High School
Galatas06-2023
Skills
- Cleanliness standards
- Strong multitasking
- Customer service focus
- Adaptability under pressure
- Professional appearance
- Upselling techniques
Languages
Greek
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Assistant Waiter
Apolis Restaurant
12.2024 - Current
Restaurant Waiter
Psarokokalo, Fish Restaurant
01.2024 - Current
High School Diploma -
Vocational Senior High School
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