Summary
Overview
Work History
Education
Skills
Timeline
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Konstantinos Malliakos

Konstantinos Malliakos

Country Manager Greece, Cyprus & Malta
Athens

Summary

Dynamic country manager with a strong engineering background and over 7 years of experience driving business growth in Greece, Cyprus, and Malta. Specializes in market development, strategic planning, and team leadership, consistently achieving outstanding results in sales expansion and operational efficiency. Passionate about building high-performing teams and nurturing long-term client relationships. Key achievements include driving a turnover increase of over 430% at Winterhalter within 7 years, along with a 300% team growth and the establishment of a strong presence in both traditional and digital marketing channels. Top priority is end-user satisfaction, translating into repeatable sales and long-term business growth. Deeply involved in various company operations, from technical to sales, hiring to management roles, and PL management, providing valuable experience across the entire operation of a company.

Overview

12
12
years of professional experience
6
6
years of post-secondary education

Work History

Country Manager Greece, Cyprus & Malta

Winterhalter Gastronom Gmbh
05.2021 - Current
  • Managed budgets, financial planning, and forecasting to optimize profitability for country operations.
  • Established strong relationships with key industry players for business growth and expansion.
  • Increased market share by developing and implementing effective sales strategies.
  • Optimized resource allocation, enhancing operational efficiency and reducing costs.
  • Implemented process improvements, streamlining workflows and increasing team productivity.
  • Delivered exceptional customer service by addressing client concerns promptly and effectively.
  • Recruited, trained, and coached team to support company growth.
  • Devised promotional and advertising plans to enhance product positioning and brand marketing development.
  • Developed and maintained relationships with customers and suppliers through account development.


Sales and Service Manager

Winterhalter Gastronom Gmbh
05.2018 - 04.2021
  • Optimized inventory management system to reduce costs and improve product availability for customers.
  • Managed budget allocation for department, ensuring optimal resource utilization for maximum return on investment.
  • Drove successful negotiation efforts with suppliers to secure favorable pricing agreements, ultimately reducing overall costs.
  • Conducted market research to identify new opportunities, leading to expansion of company''s product line.
  • Delivered comprehensive technical training programs for staff members, enhancing overall team competency levels.
  • Improved after sale end user's satisfaction

Field Service Technician

Xenex S.A.
10.2015 - 04.2018
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Installed new laundry and professional equipment and explained operation and routine maintenance protocols to customers.
  • Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Responded quickly to emergency maintenance requests for timely on-call support.

Electrical Engineer

Tatoi Club
06.2015 - 09.2015
  • Performed maintenance procedures and repairs on existing electrical products and systems.
  • Provided technical support to colleagues on complex issues, assisting them in finding efficient solutions to problems.
  • Evaluated electrical installations and systems to isolate faults and implement corrective actions.
  • Supervised construction and pre-commissioning of electrical rooms and substations.


Electrical Maintenance Engineer Internship

Technical Institution of Patras
01.2014 - 06.2014
  • Developed and implemented effective maintenance schedules for electrical systems, ensuring optimal performance at all times.
  • Scheduled and undertook periodic maintenance on all electrical installations, components and equipment.
  • Maintained and fixed lighting and fixtures.

Education

Bachelor of Science - Electrical Engineering

Technological Educational Institute of Patras
Pátrai, Greece
02.2009 - 09.2014

Skills

Market development

Timeline

Country Manager Greece, Cyprus & Malta

Winterhalter Gastronom Gmbh
05.2021 - Current

Sales and Service Manager

Winterhalter Gastronom Gmbh
05.2018 - 04.2021

Field Service Technician

Xenex S.A.
10.2015 - 04.2018

Electrical Engineer

Tatoi Club
06.2015 - 09.2015

Electrical Maintenance Engineer Internship

Technical Institution of Patras
01.2014 - 06.2014

Bachelor of Science - Electrical Engineering

Technological Educational Institute of Patras
02.2009 - 09.2014
Konstantinos MalliakosCountry Manager Greece, Cyprus & Malta