NIKOLAOS MARGARITIS
Thessaloniki
Summary
Highly motivated and dedicated professional with a strong work ethic, consistently delivering exceptional results through perseverance and attention to detail. Known for reliability, resourcefulness, and the ability to tackle challenges head-on. Proven track record of going above and beyond in every task, with a commitment to continuous improvement and a focus on driving team success. Adaptable, efficient, and passionate about contributing to organizational goals while maintaining a positive and collaborative work environment.
Overview
3
3
years of professional experience
Work History
Senior Customer Service Agent
Kaizen Gaming
05.2021 - Current
- Ensured high levels of satisfaction by offering top-notch customer support in written communication channels, including transaction processing and issue resolution
- Implemented new procedures to enhance communication between departments, leading to a more cohesive customer service experience.
- Managed sensitive issues as an RG Ambassador, working alongside the team to provide a secure experience for customers.
- Reduced customer complaints by promptly identifying problems and implementing effective solutions.
Education
Bachelor of Science - Geology
Aristotle University
Thessaloniki2020
Skills
- Communication Skills
- Adaptability
- Multitasking
- Fast Learner
Timeline
Senior Customer Service Agent
Kaizen Gaming
05.2021 - Current
Bachelor of Science - Geology
Aristotle University
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