Summary
Overview
Work History
Education
Skills
Certification
Interests
Work Availability
Quote
Timeline
Generic
Areti  Petropoulou

Areti Petropoulou

Retail And Wholesale Banking
Athens

Summary

Personable business professional bringing successful 29(twenty nine) years career in financial roles within large and fast-paced corporations. Release-planning specialist trained in advanced Excel modeling. Creative solutions architect with real-time problem-solving flexibility. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

26
26
years of professional experience
8
8
years of post-secondary education
1
1
Certificate

Work History

Customer Service and Retail Banking

Alpha Bank AE, Branch Network - Athens
Athens
07.1997 - 05.2023
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Provided information regarding charge accounts and loyalty programs.
  • Communicated with vendors regarding backorder availability, future inventory, and special orders.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.

Retail and Wholesale Banking and the insurance products promotions as well as investment advisor

Education

Excellent - Master Aesthetician

IEK ALFA
Athens
11.2022 - 11.2023

Bachelor of Science - Humanities And Social Studies

OPEN UNIVERSITY OF CYPRUS
Cyprus
09.2010 - 09.2014

Excellent - Computer Science And Programming

First Technical School of Chalkida
Chalkida Greece
09.1992 - 09.1994

Training Certificate - Cosmetology Education

National And Kapodistrian University of Athens
Athens Greece
10.2016 - 03.2017

Certificate Of Attendance - Photography Art & Tech

Intergraphics - Art Design & New Technologies
Athens , Greece
05.2023 - 06.2023

Education Certificate - Medical Tattoo - MAKE UP PERMANENT TATTOO

IEK ALFA
Athens , Greece
11.2022 - 01.2023

EDUCATION CERTIFICATE - Medical Tattoo - MICROBLADING

IEK ALFA
ATHENS , GREECE
11.2022 - 01.2023

Skills

    Route dispatch

Stock management

Retail materials management

Staff education and training

Service standard compliance

Financial Management

Business planning

Needs assessments

Predictive modeling

International sales support

Account management

Certification

Scuba diving

11-2019

Interests

Scuba Diving , Shooting Academy , Cooking , painting, Fishing, psychology

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Certificate Of Attendance - Photography Art & Tech

Intergraphics - Art Design & New Technologies
05.2023 - 06.2023

Excellent - Master Aesthetician

IEK ALFA
11.2022 - 11.2023

Education Certificate - Medical Tattoo - MAKE UP PERMANENT TATTOO

IEK ALFA
11.2022 - 01.2023

EDUCATION CERTIFICATE - Medical Tattoo - MICROBLADING

IEK ALFA
11.2022 - 01.2023

Scuba diving

11-2019

Training Certificate - Cosmetology Education

National And Kapodistrian University of Athens
10.2016 - 03.2017

Bachelor of Science - Humanities And Social Studies

OPEN UNIVERSITY OF CYPRUS
09.2010 - 09.2014

Customer Service and Retail Banking

Alpha Bank AE, Branch Network - Athens
07.1997 - 05.2023

Excellent - Computer Science And Programming

First Technical School of Chalkida
09.1992 - 09.1994
Areti PetropoulouRetail And Wholesale Banking
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