KASTALIA PAPADEA
Athens
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
Work History
Department & Commercial Manager
Inditex Hellas SA
02.2013 - Current
- Contribute to the development and implementation of commercial and marketing strategies to drive the achievement of company’s sales goals
- Monitor the performance of commercial activities by creating and reviewing key performance indicators (KPIs)
- Train teams and boost employees workplace performance, while instilling a positive work culture
- Plan sales and marketing strategies that lead to sales increase
- Receive valuable feedback from employees and customers and make further improvements
- Accountable for achieving set sales and service level targets
- Interview, recruit and assess the performance of new staff
Store Manager
Inditex Hellas SA
03.2012 - 02.2013
- Monitored team performance, identified deficiencies and trained team to meet high standards of sales and customer service
- Controlled and managed day-to-day operations of the Zara Kids store, making sure that every customer is served in a timely manner, and managing customer inquiries and complaints
- Held accountable for achieving set sales and service level targets
- Ensured the store was well maintained with visually appealing displays and that the shop complied with all applicable laws, including Health and Safety
Visual Merchandiser Manager
Inditex Hellas SA
10.2011 - 02.2012
- Created look and feel of visual merchandising publications to better target specific audiences.
- Managed merchandising standards and maintained consistency across distribution channels.
- Innovated and simplified planograms and merchandising strategies to improve processes and results.
Sales Assistant
Inditex Hellas SA
09.2005 - 10.2011
Education
MBA - Master in Business Administration
Open University of Cyprus
06.2023
Skills
- Effective Organization & Communication Skills
- Developing, Motivating & Leading Teams
- Decision making and Problem Solving
- Crisis Management
- Strong Business Ethics & Professional Composure
- KPI Reporting
- Resilient to Change
- Business Administration
- Training Strategies
Seminars
ESG Workshops (Eurobank)
Fire Safety
Standard First Aid, CPR & AED
Languages
Greek
Native language
English
Upper intermediate
B2
Italian
Elementary
A2
Computer skills
(ECDL) MS Office: Word - Excel - PowerPoint - Outlook
Hobbies
Travelling, Hiking, Handmade Creations
Volunteer Work
- Adult leader and Commissioner (Scouts of Greece, Athens)
- Athens 2004 Olympic Games
Timeline
Department & Commercial Manager
Inditex Hellas SA
02.2013 - Current
Store Manager
Inditex Hellas SA
03.2012 - 02.2013
Visual Merchandiser Manager
Inditex Hellas SA
10.2011 - 02.2012
Sales Assistant
Inditex Hellas SA
09.2005 - 10.2011
MBA - Master in Business Administration
Open University of Cyprus
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